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Our story

At Zenix, we believe in transforming customer support into a seamless and efficient experience.

We empower brands to elevate customer service at scale by analyzing, enriching, and automating text communication

Since our inception, we’ve dedicated ourselves to developing intelligent chatbots that provide seamless, personalized, and efficient communication solutions for businesses across various industries

Support

Invest in cutting-edge research to keep our chatbots at the forefront of AI technology.

Boost Business Efficiency

Provide solutions that help businesses automate tasks and respond to customer inquiries swiftly

Provide Robust Support

Offer comprehensive support and resources to ensure seamless chatbot implementation

Drive Latest Innovation

Foster a culture of innovation to continuously improve our services and exceed client expectations

Trusted by 100,000+ teams globally at innovative companies

We support over 250,000 users and teams

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Chats Handled
Successfully handle over 10 million customer interactions, ensuring prompt and accurate responses around the clock.
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Customer Satisfaction
Achieve a high customer satisfaction rate of 92%, reflecting the effectiveness and reliability of our AI-powered chatbots.
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Businesses Served
Successfully handle over 10 million customer interactions, ensuring prompt and accurate responses around the clock.
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Languages Supported
Successfully handle over 10 million customer interactions, ensuring prompt and accurate responses around the clock.

Frequently asked questions

Discover our help desk FAQs to learn how we efficiently address your technical issues, ensuring you receive the support needed to stay productive and focused.

Not at all! ZenixChat is completely no-code. You can set it up, train it, and go live in minutes — all through an intuitive dashboard.

Yes! ZenixChat integrates with a wide range of platforms including CRMs, helpdesks, websites, and internal databases. We also offer custom API access for advanced connections.

Absolutely. We follow industry-standard encryption and data protection protocols to ensure all conversations and user data are safe and compliant with global regulations like GDPR and HIPAA (for healthcare use cases).

Yes! You can upload documents, link websites, and import knowledge bases to teach ZenixChat your unique content — so it responds in your brand’s voice with accurate information.

Yes! ZenixChat allows full customization of tone, language, and response style to match your brand voice — whether you want it to sound professional, friendly, or playful.

Absolutely. ZenixChat supports multilingual conversations, making it easy to engage users across different regions and languages with intelligent, localized responses.

We provide live chat support, email assistance, and a detailed help center. For enterprise users, we also offer onboarding sessions and a dedicated success manager to ensure smooth implementation.

Want to see our AI ChatBot in real-time?

Book a live demo and explore the features and capabilities that set us apart.

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